CONTACT US

We are here to help you find the perfect fit. Whether you have questions about sizing, styling, or returns, our team is ready to assist.

Customer Support

Email: support@moloershow.com
Phone: +852 2134 9732
Mon-Fri | 9:00 AM - 6:00 PM (HKT)

Quick Links

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Shipping Policy
Returns & Exchanges
Size Guide

Corporate Info

Hongbang International Trade Limited
RM A5, 7/F, ASTORIA BUILDING,
34 ASHLEY ROAD, TSIM SHA TSUI,
HONG KONG

Common Questions

👠 Sizing & Fit

Most of our heels run true to size. However, if you have wider feet, we recommend sizing up by a half size for our pointed-toe styles.

📦 Return Condition

Shoes must be returned unworn and in their original box. We recommend trying them on carpeted surfaces to avoid scuffing the soles.

✈️ Shipping Time

We process orders within 1-2 business days. Standard shipping typically takes 7-12 days depending on your location.

🔄 Exchange Process

Need a different size? Simply contact us with your order number, and we will guide you through the exchange process.